The aim of the Best Practice Guide is to support the Build to Rent community and improve the way we do business, by sharing knowledge and de-risking the sector for investors, developers, operators and suppliers.
The Best Practice Guide is the industry’s compendium, with content by members for members.
It has articles published and, in the pipeline, covering topics from design and funding through development and construction to mobilisation and operation.
The dynamic nature of the industry is reflected in its content, and we renew the call to members to share their knowledge with written and digital contributions.
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Explore the entire Best Practice Guide
Designing future-proofed digital infrastructure
Gathering independent resident feedback
How on-site workshops reduce customer inconvenience
How to use technology to increase resident engagement
Measuring experience: why benchmarking KPIs improves industry performance
Put the prospect journey to the aeroplane test
Technology can help operators stand out from the crowd
The benefits of mystery shopping
Up close and personal with your prospective customers
Explore related topics in Customer Experience
BREEAM certification: BTR explainer
The case for installing all-electric services in Build To Rent apartments
District heating: pros and cons for BTR development
Function over Form: Retrofitting is the route to Net Zero
The journey to B Corp certification: one business’s path
Webinar: Creating your best practice in ESG
Webinar: Get started on your net zero journey
Explore related topics in ESG and Sustainability
The role of Approved Inspectors in complying with building regulations
What are Building Regulations?
Explore related topics in Insurance
A guide to design and operation of leisure facilities in BTR
Benefit of interim inspection reports
Comparative reports at check out
Creating an effective inventory report
Do you know the lifetime value of your customer?
Flat sharing can be a match for customers and operators
How to anticipate and respond to customer needs through lead routing
Key risks in failing to budget for maintenance services
Parcel deliveries are a growing challenge
Providing car park storage can benefit operators and residents
Selective licensing and compliant local authorities
Webinar: Operators Round Table
Why it’s good risk management to appoint an inventory professional
Explore related topics in Operations
Building Safety Bill outlines construction gateways
Introduction to Planning: best practice in BTR
Key provisions of the Fire Safety Act of 2021
Preventing planning practices stifling BTR
Proposed legislation sets new rules for regulating building safety
The Building Safety Bill: occupation phase and the ‘Golden Thread’
Explore related topics in Public Policy and Planning
Guide to maturity assessment, selection principles and implementing technology
Guide to operations processes and automation
Guide to smart home hardware selection
Heat networks: smart metering made simple
How technology can create a better resident experience and unlock new revenues
How smart home automation benefits residents and property managers
Is your operating software the right fit for your business?
Prevent and anticipate: the digital transformation of repairs and maintenance
Step-by-step guide to property management software selection
Trends and must-haves in BTR property software
Webinar: Innovation partnership delivers smart tech
Why technology planning at design stage is crucial to Build To Rent schemes
Explore related topics in Technology