The Rental Living Customer Charter Webinar

Exclusive Webinar

Be engaged in the shaping of a Rental Living Customer Charter

FREE for ARL members and non-members alike.

A webinar to explore how a Customer Charter for Build to Rent residents is essential in showcasing the standards to which the BTR sector operates.

The BTR sector is committed to raising standards for the rental sector, affording each and every resident respect, fairness, and transparency.

The Association for Rental Living is leading the development of a Customer Charter that outlines the shared principles, responsibilities, and expectations between BTR operators, and residents within the UK BTR sector. It represents our collective commitment to fostering respectful, transparent, and customer-focused living communities.

We are seeking the views of the BTR sector and wider stakeholders on this draft Charter.
Join this webinar to understand the proposed principles of the draft BTR Customer Charter, its implications for investors and operators, and how it works alongside the BTR Code of Practice.

You’ll have the opportunity to ask questions of the team leading the development of this essential contract with residents.Hosted by:
 

Brendan Geraghty
CEO, The Association for Rental Living

Speaker:

Richard Smith,
Managing Director, Moda

Further panellists to be announced soon.