Association for Rental Living: Customer Charter: Housing Standards and Safety

Housing Standards and Safety 

• All our homes will exceed the criteria set out by Government as part of the Decent Homes Standard. 
• We will never pass any costs related to fire safety, building safety or health & safety onto our customers. 
• Pets will be accepted in properties as a default, except where not appropriate or possible in a small number of circumstances. (Subject to Renters Rights Bill.) 
• Our homes comply with all relevant UK Housing Standards and the Building Safety Act. 

The Association for Rental Living Customer Charter

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