Put the prospect journey to “the aeroplane test”
Today’s renters want a frictionless path from searching for a property to moving in.
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Regular qualitative and quantitative research will engage residents and inform future strategy
Gathering and acting on resident insight is how the Build to Rent industry will future-proof its products and continue to be relevant to investors and customers alike.
Technology is a key component in the BTR experience for developers, operators and customers
Technology is a key component in the BTR experience for developers, operators and customers
As manual processes creak under the strain, smart lockers come into their own
As manual processes creak under the strain, smart lockers come into their own
Taking an inventory when a new resident occupies a unit helps avoid tenancy disputes and enhances resident satisfaction
Taking an inventory when a new resident occupies a unit helps avoid tenancy disputes and enhances satisfaction
An interim inspection can identify the condition of the property and highlight any maintenance issues
This article identifies what should be included in an interim inspection visit and how this can help extend the life of a BTR building
The value of comparative reports at check-out
This article suggests what should be included within a check-out report and how it clarifies to residents how their deposit is used
To furnish or not to furnish?
The approach to furnishing should be considered for each potential resident
How proactive maintenance strategies maintain a building’s value, assist management and benefit the residents
A planned maintenance schedule prevents costly catastrophic failures and inconvenience to residents
The key considerations for designing and managing digital connectivity services and digital infrastructure in Build to Rent assets
Reliable digital connectivity is the bedrock of a resident’s lived experience and fundamental to the operational performance of a BTR asset
A guide to maturity assessment, selection principles and implementing technology
The effective deployment of a well-considered technology strategy is an important element in optimising operational efficiency, reducing costs and maximising revenue
Seven steps on how to find the secure sweet spot between an automated and an interactive experience
Design your access control at the start of the project or be locked into inferior choices